Updated Aug. 29, 2011
Q: Who can get BTN?
Q: What’s the best way to find out the BTN channel number if my cable company has changed it?
Q: Why isn’t my cable company carrying BTN?
Q: What are “Extra Football Game Channels?”
Q: Do I get “Extra Football Game Channels?”
Q: Why doesn’t BTN have “Extra Football Game Channels” for basketball?
Q: Why doesn’t BTN televise every Big Ten football or men’s basketball game?
Q: Will you have a football edition of “The Journey?”
Q: Why are Penn State and Nebraska individuals included on “Icons” and “Big Ten’s Best?”
Q: Why is there not more coverage of the bands during football games?
Q: Why don’t you show more ice hockey?
Q: How do you select which Olympic sports events (e.g. field hockey, soccer, wrestling, etc.) air on the network?
Q: Can you show more men’s basketball Senior Night ceremonies?
Q: Why are there so many early or late start times?
Q: How do I find out when a game will re-air on the network?
Q: What is BTN2Go?
Q: What programming is available on BTN2Go?
Q: Do I get BTN2Go?
Q: How much does it cost?
Q: Do I need to receive BTN at home to get BTN2Go?
Q: How do I watch BTN2Go?
Q: When will BTN2Go be available on android services?
Q: Will BTN still stream other events that are not televised?
Q: Can I get BTN2Go while I’m overseas? If I can’t how do I access BTN football and basketball games?
Q: On football Saturdays when BTN airs more than one game at a time, will I be able to pick which game I want to see on BTN2Go?
BTN VIDEO STREAMING
Q: Can I watch BTN games and programming online?
Q: Do you stream non-televised events?
Q: Why do you stream some exhibition and non-conference men’s basketball games?
Q: Who may I contact for questions regarding my streaming account?
Q: Is BTN available on the iPhone, iPad or Android?
Q: Will BTN become available on Xbox, Roku, Netflix, or other alternative platforms?
NEED SOMETHING ELSE?
Q: You haven’t answered my question! Can I write you an email?
A: BTN is available in up to 80 million homes nationwide. BTN is available across North America on satellite providers such as DIRECTV, DISH Network and Shaw Direct (Canada), telecommunication companies such as Verizon FiOS and AT&T U-Verse, and on cable in 19 of America’s top 20 media markets.
The network has distribution agreements with DirecTV, DISH Network, Verizon FiOS, AT&T U-verse, Cablevision, Charter Communications, Comcast Xfinity, Cox Communications, Insight Communications, Mediacom, Time Warner Cable, RCN, WOW!, Rogers Cable, Shaw and Shaw Direct (Canada) and about 300 additional video providers across North America.
A: The best way to find out the channel location of BTN is to check your on-screen channel guide or contact your video provider. We also continue to update our BTN ChannelFinder feature on our website to reflect the latest changes as they are given to us by cable, satellite and telecommunications providers. In most cases, you should be able to learn your new channel number by entering your zip code and service provider through ChannelFinder.
A: BTN is available to approximately 80 million homes across the United States and Canada, and has carriage agreements with more than 300 cable operators, both large and small, both inside and outside of the Big Ten states. We have not been able to agree on business terms with every single cable operator but we continue to work to make BTN available to every home.
All of the deals we have completed demonstrate that the terms are fair and reasonable, and if you haven’t already done so, you may want to consider communicating with your cable company to let them know that there is a desire for BTN programming in your area. You can also enter your zip code in ChannelFinder to see if there are other providers in your area that carry BTN.
A: Due to the nature of how the Big Ten schedules football games on Saturdays, BTN often must televise several games at once. In those instances, it uses “Extra Football Game Channels,” which are part-time channels provided to BTN which allow the network to offer multiple football games simultaneously to viewers.
In order to satisfy fans of all schools, the network has offered all of its affiliates the opportunity to make these “Extra Football Game Channels” available to their subscribers. However, these channels are only available for BTN programming on football Saturdays.
“Extra Football Game Channels” are also available through BTN2Go.
A: The majority of our cable, satellite and telecommunication affiliates in the nine Big Ten states carry our “Extra Football Game Channels,” while many outside the Big Ten region are continuing to make these channels available. The decision whether to carry “Extra Football Game Channels” is made by your cable company’s local office so we recommend that you check with your provider.
Satellite (DIRECTV and DISH Network) and telecommunication providers (Verizon FiOS and AT&T U-Verse) offer all BTN games on “Extra Football Game Channels,” whether the network is airing one or three games at the same time. Our GameFinder feature is updated weekly during the football season so you can determine if your local system offers “Extra Football Game Channels,” and if so, where to find them in your channel lineup. If you do not get these channels, you can call your local cable office to let them know you are interested.
A: The “Extra Football Game Channels” are only available to us during the 13 football Saturdays of the season because of capacity issues with our cable and satellite providers. The non-conference basketball season overlaps with dozens of other sporting events, including NHL, NBA and other regional football and basketball games. Therefore, our cable and satellite partners are unable to offer this space to us, even though our Extra Football Game Channels may still continue to appear on your channel guide.
During the conference portion of the basketball season, the Big Ten schedules games in such a way where there is no need for “Extra Football Game Channels.”
Q: Why doesn’t BTN televise every Big Ten football or men’s basketball game?
A: There are several contributing factors. In college athletics, the home team or home conference holds the television rights to its events. The Big Ten Conference only holds the rights to events hosted by a Big Ten school. When a Big Ten team plays a non-conference road game, the hosting school, conference or tournament organizer holds the television rights for those games and thus decisions already have been made regarding how those games are televised.
For football, the Big Ten Conference has divided those rights among BTN, ABC and the various ESPN networks. For basketball, the Big Ten Conference has divided those rights among BTN, CBS and the various ESPN networks.
BTN televises more Big Ten basketball games than any other network.
The existence of BTN ensures that every Big Ten HOME football and men’s basketball game will be televised or streamed live. Overall, only a few men’s basketball games are streamed to avoid conflicts with other men’s basketball games.
A: BTN has an interest in extending our popular and Emmy-nominated Journey series into football season, but there will not be a football edition of The Journey in 2011.
A: Although Heisman Trophy winners such as Penn State’s John Cappelletti and Nebraska’s Johnny Rodgers did not compete in the Big Ten, for example, they still remain iconic figures in the storied history of Penn State and Nebraska athletics. To ignore the accomplishments of these and other individuals is to ignore the tradition and history of Penn State and Nebraska, which are full-fledged members of the Big Ten Conference. Therefore, we have decided to include all Penn State and Nebraska student-athletes and coaches into our historical programming.
A: Big Ten marching bands are undoubtedly an important part of the tradition and pageantry of game day on campus. We are continuing to explore ways to incorporate the bands into the network’s coverage of football Saturdays.
A: Big Ten teams continue to compete in the CCHA and the WCHA, two conferences which have other television arrangements. Therefore, BTN’s ability to obtain rights to hockey games is somewhat limited. At this point, it’s too early to know the specifics regarding television arrangements for the future Big Ten hockey conference. There are still approval stages within the conference that must be reached and play is not recommended to begin until 2013-14.
Currently, BTN televises hockey in high definition, to as many as 80 million households nationwide in the United States and Canada. In 2010-11, we were able to stream 16 hockey games, and televise 14 of those games through our Student U initiative. You can view the schedule and sign up at video.bigtennetwork.com.
A: We are constantly evaluating what Big Ten fans want to see and viewer feedback is important to us. The network’s overall programming goal is to show events fans want to watch most.
The programming selection process is complicated because there are many factors at work. From a scheduling perspective, most Big Ten events (in all sports) take place on weekday nights and weekends. Oftentimes, the network is already televising a different live event involving other schools or other sports. In addition, BTN strives to be fair to all universities and to all sports. Another important aspect of the decision-making process is finding appealing matchups.
A: We have started to make every effort to carry Senior Night ceremonies on television, or stream them on www.BTN.com. However, television rights issues and scheduling issues prevent us from being able to carry all of them. In order to be able to do that, the actual game must be televised by BTN.
A: Prior to 2011, the other Big Ten television partners held “exclusive windows,” which prevented BTN from televising a game at the same time as those networks televised a Big Ten game. That restriction has been lifted beginning with the 2011. Going forward, this will allow BTN to stagger its telecasts throughout the day and therefore, should reduce, but not eliminate, the number of noon ET football kickoffs and late tip-off basketball games.
A: Our programming schedule, up to the next 14 days, is available for viewing here: www.bigtennetwork.com/schedule.
A: BTN2Go is a live 24/7 feed of BTN that gives fans the ability to watch the network live wherever they are via the internet, smartphone or tablet.
A: BTN2Go features a live feed of all BTN television programming, including live game telecasts. BTN2Go viewers also will have on-demand access to BTN’s deep video archive, including current season games from the Big Ten Conference’s television partners. Original series such as The Journey, Big Ten Icons, Big Ten’s Best and The Big Ten’s Greatest Games, as well as game highlights and coaches’ shows, will be available.
A: Full online access to BTN2Go is only available to subscribers of participating TV providers. Currently, DIRECTV, Dish Network, Time Warner Cable and Charter have agreed to offer BTN2Go to its subscribers this fall. We are working with many other providers to launch BTN2Go as soon as possible.
A: There is no additional cost with a BTN subscription.
A: Yes, and your home television provider must have already agreed to carry BTN2Go (see above for a list of providers).
A: This fall, BTN2Go will be available on three platforms: the Internet; iPad and iPhone. On the internet, fans will go to www.BTN2Go.com, choose their provider, enter their login information and then have full access to BTN2Go’s services. On the iPad and iPhone, fans will launch the BTN2Go app (which will be free in Apple’s app store), choose their provider and enter their login information to have full access to BTN2Go. Specific launch dates for each platform will be forthcoming.
A: BTN is exploring other platforms for BTN2Go, including Android.
A: Yes, BTN will continue to stream hundreds of additional non-televised events through BTN.com. For more information, go to www.BTN.com.
A: The BTN2Go website and app has no geographic restrictions and it will work overseas, provided you can authenticate your subscription to a U.S.-based video provider that offers BTN2Go. If you’re traveling overseas, BTN2Go is just as available to you as if you were traveling within the United States.
If you live abroad and do not have a subscription to a U.S.-based video provider, BTN continues to offer “Big Ten Ticket,” which is an international streaming subscription service that includes every BTN football and men’s basketball telecast to viewers outside of the United States, Canada and the Caribbean. This year, for the first time, Big Ten Ticket will also include next day, on-demand access to all Big Ten games, including all Big Ten Conference television partners. For more information, go to www.bigtenticket.com.
A: Yes, every BTN telecast will be available on BTN2Go. If BTN is televising three games simultaneously, but your provider is only carrying two, you will be able to find the third game on BTN2Go. Additionally, when the network airs back-to-back games, if the first game runs long and overlaps with the second game, fans will be able to watch the second game on BTN2Go. BTN will continue its television coverage of the first game and join the second game in progress.
BTN VIDEO STREAMING
A: Yes. Beginning in fall 2011, several of BTN’s cable, satellite and telecommunication affiliates will offer BTN2Go, a live, 24/7, multi-platform extension of BTN that gives fans the ability to watch the network live wherever they are via the internet, smartphone or tablet. BTN2Go features a live feed of all BTN television programming, including live game telecasts. BTN2Go viewers also will have on-demand access to BTN’s deep video archive, including current season games from the Big Ten Conference’s television partners. Original series such as The Journey, Big Ten Icons, Big Ten’s Best and The Big Ten’s Greatest Games, as well as game highlights and coaches’ shows, will be available. There is no additional cost with a BTN subscription, but you must receive BTN at home through a provider that has agreed to carry BTN2Go to access the service. For more information, please visit www.BTN2Go.com.
A: Yes. BTN streams hundreds of non-televised events each year to give unprecedented coverage to a wide array of Big Ten sports via a subscription www.BTN.com. These non-televised events are not a part of BTN2Go.
A: The Big Ten Conference and BTN do not set the game dates and times for non-conference basketball games. Each individual school controls its own non-conference basketball schedule, and therefore, the conference-wide men’s basketball non-conference schedule often includes overlapping games and schedule conflicts.
BTN’s streaming initiative also allows every Big Ten home men’s basketball game to receive live television or internet coverage, a claim that no other conference can make.
Unlike football Saturdays, the network cannot simultaneously air multiple basketball games on “extra football game channels.” This is due to capacity issues with our cable and satellite providers.
A: For help with registration or purchase, please contact customer support at firstname.lastname@example.org. Emails will be answered promptly within 24 hours. Should probably list separate contacts for BTN2Go and BTN.com – non-televised events.
A: Please see our FAQ re BTN2Go.com.
A: BTN is constantly evaluating possible future distribution platforms, but at this time, our digital distribution platform is www.BTN2Go.com. To learn more about BTN2Go, please see our FAQ on www.BTN2Go.com.
A: We are currently unable to fill requests for DVDs of individual programs. Our video licensing partner, Thought Equity, offers some of our programming through its website.
A: To adjust your newsletter settings, please visit this link at BigTenNetwork.com.
NEED SOMETHING ELSE?
A: Yes, you can email us through our Contact Us page. We apologize that we may not be able to reply to every single email, but will do our best to respond to you.